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Website Operations Specialist

Lam Research
Full-time
Remote
Worldwide
Manage day-to-day operations of Lam's global corporate websites, including content updates, troubleshooting, and performance monitoring. Ensure that best practices are followed, and that the website adheres to brand guidelines. Creatively collaborate with stakeholders to facilitate the creation of compelling web experiences designed to engage with users and deliver key functionality, always on time and on budget. Ensure that the website meets company requirements for security, privacy, and accessibility. Monitor website analytics and generate reports to track performance, identify trends, and recommend improvements. Coordinate with external vendors and agencies for website development, maintenance, and enhancements. Assist in the planning and execution of website projects, including redesigns, migrations, and new feature implementations. Keep up to date with industry best practices, especially for user experiences and WebOps. Collaborate with regional teams to ensure content accuracy in other languages. 8+ years of experience in website management within a Fortune 500 company or a similar large-scale enterprise. Proficiency with Content Management Systems (Adobe Experience Manager is required, WordPress is preferred) and Search Engine Optimization. Experience with coding and ability to troubleshoot using HTML, CSS, JavaScript, and JQuery. Familiarity with website accessibility standards (e.g., WCAG). Familiarity with cookie management and compliance with privacy regulations. Able to exercise critical thinking, problem-solving, and troubleshooting skills. Excellent written and verbal communication skills, with good attention to detail. Confident, passionate about WebOps, and professional in all interactions. Proficiency with front-end frameworks like AngularJS, NodeJS, and ReactJS preferred. Ability to work independently without supervision, self-directed and self-motivated. Ability to work collaboratively with people and departments. Proficiency in the Microsoft tool suite. Willing to work hours that overlap with the U.S. pacific time zone.
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