Responsibilities will include, but not limited to, the following: Work closely with Sales to develop and execute a strategic plan & track progress to key objectives Assist in solving problems and providing test support; be the central point of contact during critical issues between customer and factory teams, work with multi-functional groups until issue resolution has been delivered to the customer Work with marketing and development teams to evaluate feasibility of specific new products or features and ensure customer specifications are met. Coordinate lab-related activities that support the design-in/validation process, including schematic/board layout reviews, design validation and system level testing