Senior Lead, Commercial Transformation & Governance

About GlobalFoundries:

GlobalFoundries (GF) is a leading full-service semiconductor foundry, delivering a unique combination of design, development, and fabrication services to some of the world’s most innovative technology companies. With a global manufacturing footprint spanning three continents, GF enables technologies and systems that transform industries and empower customers to shape their markets. Learn more at http://www.gf.com.

Summary of Role:

This role is pivotal in driving GF’s commercial transformation journey. You will design and standardize scalable sales and sales operations processes, lead technology enablement (CRM, CPQ, SAP, AI), and champion governance and change management across key initiatives in the Market-to-Contract (M2C) and Order-to-Cash (O2C) lifecycles.

As a strategic partner to Commercial Sales & End Markets, Commercial Operations, Finance, Product Lines, Pricing, Supply Chain, and IT, you will go beyond project management—acting as a thought leader who delivers measurable improvements and value for customers and internal stakeholders.

Essential Responsibilities:

Lead initiatives that enhance sales operations efficiency and enable technology adoption.  Examples of potential projects include:

• Custer Relationship Management (CRM) System Optimization: Drive Microsoft Dynamics 365 stabilization and adoption, implementing standardized, simplified, and predictable sales execution processes (e.g., opportunity management, workflow automation, customer intelligence powered by data and AI).
• Configure, Price, Quote (CPQ): Define and enable pricing and quoting processes across major sales cycle phases, ensuring seamless integration with ordering processes.
• Customer Journey Design: Partner to create a differentiated, value-driven customer experience from prospect to production order, identifying critical improvement opportunities.
• Process Productivity: Eliminate manual work and process disconnects in Commercial Operations, including future-state Order Management and Customer Sales Rep automation.
• AI & Automation: Evaluate and implement AI-driven use cases to boost seller productivity and pipeline conversion.
• M&A Integration: Support integration of commercial processes and systems during mergers and acquisitions.
• Change Management: Coordinate business readiness, training, and communications for process and technology rollouts.

Other Responsibilities:

Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.

Required Qualifications & Skills:

• 8–12 years of experience in Sales Operations/Revenue Operations, preferably in semiconductor or high-tech industries.
• Proven program/project management expertise delivering cross-functional initiatives.
• Deep knowledge of sales and sales operations process design and governance.
• Hands-on experience with IT implementations, ideally Microsoft Dynamics 365 CRM and SAP integration.
• Practical experience in change management and enablement (communications, training, readiness).
• Understanding AI and automation concepts and applications.
• Bachelor’s degree in Business, Engineering, or related field (Master’s preferred).

Preferred Qualifications & Skills:

• Certifications: PMP/Agile, Lean/Six Sigma, Prosci/ADKAR or equivalent.
• Business Product Owner experience within Agile frameworks, including backlog management, user story creation, acceptance criteria definition, test case development, and leading user acceptance testing (UAT)
• Prior exposure to AI/automation in commercial operations.
• Experience with M&A integration for commercial systems and processes.

Expected Salary Range

The exact Salary will be determined based on qualifications, experience and location.