Sales Support Admin (Teradyne, N. Reading MA)

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions help manufacturers to develop and deliver products quickly, efficiently and cost-effectively. Together, Teradyne companies deliver manufacturing automation across industries and applications around the world!

Our Purpose:

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview:

Teradyne’s Defense and Aerospace Division is a leader in delivering high-performance test solutions for military and commercial aerospace electronics. Our systems support mission-critical programs such as tactical aircraft, missile systems, and modernization initiatives. We are committed to cultivating a high-performance, inclusive workforce that thrives on innovation and excellence.

As a Sales Support Administrator, you will play a key role in supporting the sales team by accurately entering customer orders, generating quotes, and ensuring timely processing of contracts and shipments. You’ll be the linchpin between sales, finance, and logistics—ensuring smooth operations and high customer satisfaction.  We are looking for a team player with strong written and verbal communication skills and with exemplary organizational skills and attention to detail.  The ideal candidate will have an ability to multitask and thrive in a fast-paced environment with a positive, proactive attitude and a problem-solving mindset.

1. Quoting

• Generate quotes using an in house system and SalesForce CPQ
• Track quote workflow through approval and execution stages
• Collaborate with Sales Engineers and Marketing to gather quote details

2. Sales Order Processing

• Advance contracts through review, approval, and execution workflows
• Enter customer orders into ERP, ensuring accuracy and timeliness
• Verify customer data and product details
• Coordinate shipping and billing processes
• Maintain detailed records of all customer transactions

3. Administrative Tasks

• Upload and manage data in SalesForce, with awareness of ITAR/EAR export controls
• Maintain organized electronic documentation systems
• Ensure rapid turnaround on quotes and orders

4. Cross-Functional Collaboration

• Partner with Sales, Finance, and Logistics teams to ensure seamless order fulfillment
• Troubleshoot and resolve issues that arise during the order lifecycle

All About You:

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• Minimum 2 years of experience in order management or a related field
• Proficiency in SalesForce, Oracle, and MS Office Suite (Excel, Word)
• Experience with PDF editing tools

Compensation:

The base salary range for this role is $56,500-90,500. This range is a good faith estimate, and the amount of base salary will correspond with experience and skill set. This range can also fluctuate depending on demand and location.  

Incentive Plan: This job is eligible for discretionary bonus(es) based on financial performance. 

Benefits:

Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.  Please click here to see details. 

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ITAR Restriction: All candidates for this ITAR restricted position must be one of the following: US Citizen or U.S. Permanent Resident, Asylee, Refugee or otherwise lawfully admitted under an amnesty program.

FOUO Designation:  This position may require access to work under Federal Contracts under the "For Official Use Only" designation, and as such, you may be limited to access such programs if you are not a US citizen or if you have dual citizenship.

The above listed position may involve access to export controlled technology and may be subject to export licensing requirements prior to employment.