Provide process support, installation of Lam equipment at customer sites. Complete Design of Experiments (DOE) evaluations to characterize process window for new installations or modifications. Develop new processes for small variants to existing customer applications. Conduct experiments, collect, analyze data, generate reports, and provide recommendations. Collaborates with cross-functional teams and customers to understand their needs, technology roadmaps, process flow, requirements, and business challenges. Represent Lam to our valued customers and deliver exceptional customer satisfaction. Present technical and marketing materials with a win-win mindset to keep customers informed about products and services to address their needs. Masters of Science in Chemistry, Physics, Material Science, or related field; or Bachelors of Science with 2+ years of relevant work experience. Proficiency in computer applications, including data analysis tools, word processing, spreadsheet, and presentation software. Excellent communication, written, and verbal, and customer relationship skills. Ability to work in a cleanroom environment, wearing personal protective safety equipment, or cleanroom suit, and on-call if needed. This is a graduate eligible role. In-depth understanding of Statistical Process Control (SPC) and/or Design of Experiments (DOE). Foundational analytical, problem solving, and decision-making skills.