Monitor and detail departmental performance against important metrics in business processes (Effectiveness and Efficiency), including Lost Wafer Out (LWO) and Quarterly Variable Spend (QVS). Hold monthly Business Process Reviews (BPR) with Facilities Management leadership (including Friday Facilities Update Meetings). Build and publish quarterly Business Process Review reports in partnership with the Facilities steward. Enforce company-wide QMS requirements and quality standards to ensure compliance with ISO/IATF standards. Represent Boise Facilities in all internal and external audits; maintain audit readiness and risk management documentation. Act as the main contact for Global Quality (GQ) or equivalent experience and Global Facilities Quality (GFQ) groups. Attend all GQ and GFQ meetings to ensure Boise Facilities representation. Own business continuity planning, IP protection, and stewardship of all business management programs (benchmark tracking, QMS dashboards, safety requirements). Bachelor's degree in Business, Engineering, Facilities Management, or related field. 3+ years of experience in facilities operations, managing business processes, or quality systems. Strong analytical skills with proficiency in BPM tools, benchmark reporting, and data visualization. Excellent communication and collaborator management skills. Familiarity with QMS standards (ISO/IATF) and audit processes. Experience in semiconductor manufacturing or high-tech facilities environment. Familiarity with Business Process Management (BPM) and Quality Management System (QMS) tools, along with risk-based thinking methods. Project management certification (PMP or equivalent).