Work with design, marketing, and the field applications force to introduce and support products in the market. Develop, maintain, and present technical training and sales material required to support products and deliver technical training to sales, applications engineering, and customers as required. Work directly with the field applications force and customers to support initial design and product qualifications. Manage and coordinate customer problem resolution in the factory, as well as develop reference designs and applications notes. Collaborate with design and other development engineering teams for feature development and validation. Provide technical support to enable product acceptance and use from sample through qualification. Provide customer and factory support for application qualification through communication of technical needs, issues identification and problem resolution. Provide feature and specification guidance to internal SSD development teams. Provide Direct Customer technical support for product use and enablement as well as problem resolution and follow up with factory or customer corrective action. Guide application-oriented problem resolution with factory received RMA (assist QA). 1. System design, operating systems, device driver, or business interfaces; 2. Nonvolatile memory operation; 3. Product or system debug either with a customer or design validation; 4. 5. Development of specifications or features for inclusion in specification addendums, application notes, technical notes, or other collateral aimed at user education and engagement. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.