CS Service Coordinator(Icheon)

Introduction to the job

• Take a responsibility to support & improve internal process of CS operation.

• Play a main role to manage CS stock management KIPs in close communication & collaboration with multiple stakeholders.

Role and responsibilities

• Stock management by SMS(Service Management System) + SAP - Manage all materials in the fab to be returned within stock aging KPIs

• Continuous improvement for perfect material return - investigate overall return cycle to define improvement areas to drive engineering stock KPI performance.

• Data analysis and report : Daily / Weekly / Monthly based stock management KPI report out

• Based on daily plan, ensure the required tools and materials are available at the right time at the right place

• Conduct administrative processing of transactions such as maintaining the build-in/build-out list in order to maintain a correct configuration of system in SAP (ERP system)

• Research materials in SAP, trace the history of materials in SAP, and escalate materials that are not properly structured in SAP

• During proceeding material confirmation on SAP, manage Service Orders’ aging status with Service coordinators

• Work together with SCM Team to ensure tooling preventive maintenance and calibrations are up to date and scheduled planning

• Manage all allocated part and tools inventory status and focus on making proper Material usage / return plan with machine owner

• Manage Expiry tools to be returned in time and secure backup tools as well 

Education and experience

• Bachelor’s Degree in Supply Chain, Logistics, Business Administration, Operations

• or other relevant areas or experience in office administration

• Experience in semiconductor field and logistics technician in CS department for high tech products is a plus.

Skills

• Data analysis and reporting skill to find out the area to focus

• Knowledge of logistic process, service order process

• Familiar with SAP, Visual Basic, Power BI and MS Excel

• Self-motivated and flexibility.

• Good coordination skills and interpersonal skills.

• Pro-active, self-initiative and self-driven for planning, preparation and execution.

• Good internal and customer communication skills.

• Good verbal and written language skills in English.

• Good team player and wider angle of view.

• Critical thinking and business acumen.

Other Information

• Working Location : Icheon & Customer Site

• Employment type : 1 year contract

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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