Supply Chain Planning Team Leader

Introduction to the job

In the Supply Chain Planning Team Leader position for Ireland, you will oversee complex customer operations through the set-up and delivery of supply chain solutions regarding availability of service parts, tools and commercial packages (installs and upgrades, and sustaining customer care).
In this role, you will lead a team comprised of both direct and indirect reports who are responsible for directing logistics operations from international & regional warehouses into customer clean rooms planning and execution of the supply chain aspects of commercial upgrades, field change orders, machine shipments, transfers and after sales.

The Supply Chain Planning Team Leader is responsible for leading the team which is meeting service level agreements (SLAs) with customers. Customer Supply Chain is responsible for all customer supply chain activities (machines deliveries, upgrades at customer sites, spare parts management), inbound and outbound flows to and from the factories.

Strong interfaces with other supply chain departments, ASML Factories, Central Planning, Field offices, Account Team and Customer Service departments will be required.

Role and responsibilities

Team Lead

• Overall responsible to lead the CSCM Planning team in Ireland to support Supply Chain activities for both existing customer fab and new fab(s)
  • Lead the team’s Planning activities from installs and upgrades, to sustaining customer care
    • Ability to push and set priorities in a dynamic, changing environment and manage expectations
    •  Keep all stakeholders informed and engaged
  • Proactive planning of materials as well as managing the team’s KPIs
  • Be a leader in defining process efficiency improvements for the role and team, and drive implementation into our standard way for working
    • Participating in projects
    • Process Mapping to create work instructions in cooperation with sub-coordinators and Install Engineers
  • Daily escalation on the management of urgent shipments to clear roadblocks or problems encountered by the team.
  • Oversee the site fill rates, escalating supply urgency based on criticality and operational risk of missing stock

Stakeholders

• Active participation with stakeholders in understanding customer needs, and translating needs into supply chain solutions. 
• Customer relationship management: establish and maintain good relationships at management level of key accounts.
• Working hand-in-hand with the Ops Lead to ensure smooth performance of the department; from reporting and planning, to operational function. Examples include: filling stock at the warehouse, providing the link for emergency shipments to the client fab, smooth reporting on fill-rates, returns, and coordinating delivery times of planned parts and tools.

Performance Management

• Overall responsible for CSCM Ireland team performance, to include:
  • On time in full (OTIF) for all needed materials related to upgrades/installs/relocations to meet agreed plan.
  • Service contract commitments/targets are met through proper planning through standardized and efficient processes.
  • Secure relevant performance reporting to stakeholders.
  • Maintain/improve cooperation between local, regional and central supply chain teams for optimal execution.
  • Usage of SAP to track critical orders and communicate information to stakeholders, while also using influence to push for quick resolution and delivery of the same.

Leadership – Process, People and Development

• Ensure the right capacity and capabilities of Supply Chain team Ireland to execute all supply chain activities
• Lead from the front attitude providing both a role model for the team and support when issues occur that require higher level intervention
• Ensure proper training and skill level assessment/development to achieve a high level of customer satisfaction

Education and experience

Education

• Bachelor’s degree or relevant business experience (e.g. Technical Business Administration, Supply Chain Management)

Experience

• 8-10 years relevant experience in complex customer oriented (supply chain) environment
• Experience in a large international company, ideally in the area of logistics, supply chain, operations management, procurement or consultancy
• Management experience in setting up and leading teams from scratch and leading teams and projects
• A tactical, analytical thinker with strong interpersonal and communication skills, decision making and project management skills
• Drive for results, act under high pressure and stakeholder management
• Knowledge of business complexity, supply chain and relevant markets
• Experience with change management and continuous improvement programs
• Familiar with ERP; SAP experience is preferred

Skills

Personal Skills

• Customer dedicated and service minded, with excellent communication and stakeholder management skills
• Strong interpersonal, communication, analytical and decision making skills
• Capable leader
• Ability to handle ambiguity and conflicting priorities effectively
• Demonstrates initiative and has a “can do” mentality
• Ability to effectively switch between operational and strategic involvement

Other information

Location and travel

• Position is stationed in Ireland (Dublin, Leixlip area)
• This position is reporting to the Country Manager
• Travel will be limited (up to 10%) mostly within Europe

Other Information

ASML has an industry-leading supply-chain management (SCM) organization, responsible for ensuring material availability to ASML’s factories and customers. Our DNA contains customer focus, concurrent engineering, virtual integration plus the ability to thrive in a volatile market, accelerate the supply chain and deliver creative solutions. SCM plans up to four years ahead while customer requirements and system bill of materials can change at any time. Any break in material availability can have an unacceptable impact for our customers. So SCM must proactively identify and solve potential issues by working closely with our technical departments and customers, and actively managing an extensive supplier base.

This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

EOE AA M/F/Veteran/Disability

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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