Knowledge Management Developer

Introduction to the job

ASML US, including its affiliates and subsidiaries, bring together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

The mission of a Knowledge Management Developer is to create and deliver high quality product documentation for the installation and service of semiconductor manufacturing equipment. This involves publishing and administrative tasks. At ASML (Cymer) , we look for talented technical publishing experts who have the desire to learn, create, and inspire change in a growing organization. If you have a desire to be part of a thriving fast paced company that offers challenge and encourages creativity and innovation, we want you to consider ASML (Cymer).

As a Knowledge Management Developer, you will:

Conceptualize, plan, develop, and write documentation sets, including concept, reference, and task-oriented information following the DITA specification.​

• Plan, develop, organize, write, and edit operational procedures and manuals

• Author documentation utilizing Technical Publications’ style guides and XML authoring tools

• Work with program/project teams to develop various engineering specifications, field procedures, and software and hardware user documentation

• Produce electronic documentation

• Analyze documents to maintain continuity of style of content

• Process field feedback and implement changes in existing documentation

• Conduct technical reviews and validate technical documentation

• Write technical documentation with consideration for ESL

• Edit technical documentation using simplified English

• Capture and submit illustrations for use in documentation

• Work with engineers in lab and test environments, interview technical staff, collect source material, and conduct procedure validation with cross-functional technical experts for use in the field Participate in technical documentation development and project meetings

• Understand the process of publishing from DITA CCMS into the Field Portal

• Investigate and resolve problems when DITA content fails to publish correctly

• Investigate and resolve content that does not appear as expected in the Field Portal

Education and experience

• Bachelor’s degree in technical writing or engineering, or equivalent work experience with some technical training.

• Minimum of 3 years of experience is required.

• Strong competence with the various tools, procedures, programming languages used to accomplish the job.

• Expertise in Microsoft Word, Excel, SharePoint, and PowerPoint

• Working knowledge of an XML editor – XmetaL,Oxygen, Arbortext

• Working knowledge of component content management systems (CCMS

Preferred:

• Working knowledge of RWS Tridion Docs

• Experience with documentation data collection, processing source documentation

• Ability to read and interpret graphs, schematics and other technical drawings

• Working knowledge of Adobe Illustrator

Skills

• Technical affinity to understand sophisticated hardware and software subject matter

• Can observe and respond to people and situations and interact with others encountered in the course of work 

• Can learn and apply new information or skills

• Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency, and professionalism

• Excellent oral and written communication skills in English

• Ability to complete assignments with attention to detail and high degree of accuracy

• Proven ability to perform effectively in a demanding environment with changing workloads

• Result driven

• Demonstrate ownership and accountability

• Work independently or as part of a team and follow through on assignments with supervision

• Demonstrate open, clear, concise, and professional communication

• Ability to establish and maintain cooperative working relationships with co-workers, customer, and vendors

• Work according to a set of procedures within the provided timelines

Other information

This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

• Routinely required to sit, walk, talk, hear, use hands to keyboard, finger, handle, and feel, stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.

• Occasionally lift and/or move up to 20 pounds.

• U.S. flexible workplace arrangement may be available to employees working in conductive roles. Mutually-beneficial alternative work arrangement must be approved by manager – hybrid working model.

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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Request an Accommodation

ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities.  An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHRServiceCenter@asml.com to initiate the company’s reasonable accommodation process.