Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.
Job Summary & Responsibilities
4D Technology is seeking a highly motivated engineer to assist with metrology product and applications development to join a team of experienced professionals in a growing, dynamic, high-tech environment. This individual will focus on providing excellent customer technical support in a professional manner. Travel to customer sites to perform demonstrations, installations, and training is expected. They will also work collaboratively with a cross-functional team to ensure our customers have the highest regard for our products and services.
Master the operation of state-of-the-art optical instrumentation hardware and software.
Master techniques of optical metrology for precision measurement. Summarize results with reports and presentations.
Perform customer demonstrations (onsite, offsite, webinars), system installations, and training in the operation and application of 4D hardware and software products and develop a high-level understanding of customer use cases for the systems.
Position requires up to 25% travel both in the US and internationally.
Provide remote technical support to the 4D Sales, Applications and Service teams.
Support technical conferences and short courses with Sales as needed.
Provide support to key accounts and other customers as designated.
Provide feedback to factory on suggested design improvements, troubleshooting techniques and ways to improve products and processes.
Enhance and/or create work instructions and debugging documents for new/existing products.
Work with marketing communications to generate and update marketing materials: e.g. Web Site, Ads, Brochures, Trade-show graphics, and collateral material.
Communicate with customers and coworkers in an effective and affable manner.
Must maintain valid driver’s license.
Other duties as required.
Qualifications
- BS degree or higher with 2+ years of experience in optical engineering, mechanical engineering or equivalent combination of education and experience.
- Experience in application and integration of precision optical and optomechanical components.
- Excellent analytical capability for systematic troubleshooting.
- Working knowledge of electronics, mechanics, computers and common tools.
- Customer focused with strong verbal and written communication skills.
- Self-directed and reliable.
- Possess good interpersonal skills and willing to work in a team environment.
- US Citizen.
Position Location: The position is based in our headquarters in Tucson, Arizona. Coverage area is worldwide, supporting direct Sales in the US, and distributors across the globe. A 2-6 month training period, depending on candidate experience, will take place in Tucson, Arizona.
Onto Innovation Inc. offers competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Ownership Program (ESOP) along with health & wellness initiatives. We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions.
Onto Innovation Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
For positions requiring access to technical data, Onto Innovation Inc., Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.